Returns & Exchanges

At International Foods, we prioritize the freshness and safety of your culinary imports. Due to the perishable nature of our products, we offer returns or replacements on items that arrive damaged or incorrect within 48 hours of delivery.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please immediately check your package for any signs of damage, leakage, or incorrect items before opening the individual food seals.

• 2.
  Document the Issue

  Take clear photographs of the damaged product and the shipping label to help our quality control team verify the claim for our international suppliers.

• 3.
  Contact Support

  Email our global support desk with your order number and the photos within 2 business days to initiate a formal return or refund request.

• 4.
  Receive Resolution

  Once approved, we will issue a full refund to your original payment method or dispatch a fresh replacement shipment at no additional cost to you.